Our Warden Patrol Service is provided free of charge. We supply all signage and equipment outlining the terms and conditions of the car park along with uniformed wardens who will patrol your car parking area when necessary.
Tact and diplomacy are two very important skills that are required in what can sometimes be a contentious business and all our wardens are handpicked and meticulously trained to defuse confrontational situations and to recognise special needs and circumstances.
Our wardens carry the very latest handheld software in the form of MNPR (Please see below for details of MNPR). They also carry PCN (Parking Charge Notices) which can be affixed to the windscreen of any offending vehicles.
MNPR – Manual Number Plate Recognition. This is the latest and most up-to-date method of car park enforcement. This is perfect for car parks such as: retail parks, shops, stores and anywhere where staff are present. As this method allows us to patrol the car park on foot and we don’t need to affix a ticket to the windscreen it is often seen as a safer method. We can take all the photographs required, and then we request the registered keeper’s details from the DVLA. We then send out a PCN via the post direct to the registered keeper. This dramatically reduces any on-site confrontation to our staff or your staff.
We will advise you what we think is the best way, but you will have the right to choose the method used.
Wardens also work well alongside ANPR – Automatic Number Plate Recognition. Most companies use either wardens or ANPR on its own. ANPR only addresses certain offences. For example, ANPR can’t see a person abusing a disabled bay, but ANPR will calculate exactly how long a vehicle is entitled to stay on a pay and display or maximum stay car park.
Click here to read our ANPR Page
All our enforcement options are free of charge – subject to full consultation and site survey.
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