Customer Service Office Staff

Role: Customer Service – Office Staff
Location: Huddersfield
Hours: 8.30am – 5.30 Monday – Friday
Salary: Dependant on experience
Start date: 1st September – 1st December
Benefits: Free parking, Bonus Scheme, 25 days holiday plus bank holidays

HX Car Park Management Ltd is looking for  experienced Customer Service Office staff members . You will be responsible for working closely within the Customer Services team and dealing with existing customers accounts. This is a full time role for offering a competitive salary and benefits package.

Duties:

  • Taking incoming orders via telephone and email
  • Keeping customers records up to date
  • Provide exceptional customer service at all times
  • Parking permit distribution
  • Use marketing campaigns to contact existing clients
  • Follow up quotations
  • Handling and managing a portfolio of existing accounts
  • Building Relationships with clients
  • Ensuring the client is kept up to date with all aspects of their order
  • Collecting and posting the mail each day

Experience:

  • Previous experience in Customer Service role is essential
  • Excellent communication skills
  • PC Skills and ability to pick up new systems
  • Previous experience within a sales environment is desirable but not essential

This role would suit applicants from Huddersfield and the surrounding areas

If you have the necessary skills and you would like to apply for this role please submit your CV for consideration. You will be contacted within 48 hours if you have been successfully shortlisted for this role.

To apply, please email your CV and a cover letter to jobs@hx-pcn.com